Cloudbet Review 2026
- Welcome bonus
- Up to $2,500 · zero wagering
- Cryptocurrencies
- 40+ coins, multi-chain (BTC, ETH, USDT, USDC, SOL…)
- Established
- 2013
- Licence
- Curacao Gaming Authority · OGL/2024/328/0599
- KYC
- May be required, especially on large withdrawals
- Payout
- Instant–30 min routine; holds on big wins
- Operator
- Halcyon Super Holdings B.V.
18+ · New players only · T&Cs apply. We may earn a commission if you sign up through our links — it never affects our scores. Play responsibly.
How Cloudbet scores
Cloudbet pros and cons
Pros
- Genuinely player-friendly welcome package: up to $2,500 with ZERO wagering (10% rakeback + daily cash drops + a 30-day Cash Vault), just 1x deposit turnover before a first withdrawal
- Exceptionally broad crypto support: 40+ coins across multiple chains with no conversion fees
- Long track record (operating since 2013) and a verifiable Curacao Gaming Authority licence (OGL/2024/328/0599)
- Fast routine crypto cashouts and responsive 24/7 live chat in aggregated reports
Cons
- Well-documented, recurring pattern of verification holds / withheld payouts after big wins - funds reportedly held for weeks to months. This is the defining concern and why we cap trust and payout.
- Curacao licensing is light-touch versus the MGA or UKGC, with no UK or EU-market licence
- Trustpilot sentiment is mixed (~3.6-3.8 across ~2,000+ reviews), with a notable cluster of 1-star reviews on payments and verification
- Bridged/wrapped tokens (USDC.e, USDT.e) are not supported - send native assets only
- Payout-speed, game-count and support figures here are aggregated third-party data, not our own real-money test
About Cloudbet — and the caveat that defines this review
Cloudbet is one of the oldest names in crypto gambling, operating since 2013, and on paper it is a strong operator: an exceptionally broad crypto line-up, one of the most genuinely player-friendly welcome packages we have documented, and fast routine cashouts. But an honest review has to lead with the thing that matters most here, because it is the reason this casino scores below some rivals despite those strengths. Cloudbet has a well-documented, recurring pattern of verification holds and withheld payouts after big wins — players report funds held for weeks, sometimes months, behind identity and source-of-funds checks that surface precisely when a large withdrawal is requested. This is exactly the operator-integrity red flag we describe in our analysis of why payout speed is really an operator signal: routine payouts are quick, but the reliability of a big-win payout is where an operator’s true character shows, and it is where Cloudbet’s record is weakest. We have not tested this ourselves; the pattern comes from clearly-attributed aggregated player reports. But it is consistent and prominent enough that it caps both our Licensing & Safety and Payout Speed sub-scores, and it is the single most important thing to weigh before depositing.
Licensing and safety
We verified Cloudbet’s licence directly. Its own licence page names the operator as Halcyon Super Holdings B.V. (Company Number 148526, registered at Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao), licensed by the Curaçao Gaming Authority under number OGL/2024/328/0599 — the same new Curaçao LOK direct-licensing regime we confirmed for BitStarz. That is a real, checkable licence, and a roughly 13-year track record is a point in its favour. But two caveats keep Licensing & Safety at 6.5. First, Curaçao is light-touch compared with the MGA or UKGC, and Cloudbet holds no UK or EU-market licence — so if your withdrawal is held, the regulator behind it offers limited recourse. Second, and decisively, the verification-hold pattern above is a safety issue, not just a speed one: a licence you can verify means little if getting a large win out is unreliable. You can read how we assess licences on our licensing verification policy page.
Payout speed: fast routine cashouts, a serious asterisk on big wins
For ordinary amounts, Cloudbet’s payouts are a strength. Aggregated reports — which we have not independently tested — describe crypto cashouts that are often near-instant, with around 90% completing in under two minutes on fast assets like SOL, USDC and USDT (ETH is slower). If Cloudbet paid big wins the way it pays routine ones, this sub-score would be high. It does not, at least not reliably: the recurring verification holds on large or unusual withdrawals are why Payout Speed sits at 6.5 rather than the 9-plus its routine speed alone would earn. A delay that appears only when you win big is rarely a technical limitation.
Crypto payments: best-in-class breadth
Crypto support is where Cloudbet is genuinely excellent, and it earns the review’s highest sub-score at 9.5. It accepts more than 40 cryptocurrencies across multiple chains — BTC, ETH, USDT, USDC, SOL, XRP, TRX, TON, HBAR, ADA, DOGE, LTC, BCH and many more — with no conversion fees. One practical warning that has caught players out: bridged or wrapped variants such as USDC.e and USDT.e are not supported, so you must send the native asset on the correct chain or risk a lost deposit. Beyond that caveat, this is one of the broadest, most flexible crypto line-ups on the market.
The bonus: genuinely player-friendly
Cloudbet’s welcome package is the clearest contrast with a typical crypto-casino offer, and the reason Bonus Value scores 8.5. It is worth up to $2,500 with zero wagering — there is no 40× grind. Instead the value is delivered over 30 days as a 10% rakeback, daily cash drops and a “Cash Vault” that unlocks at day 30, with only a single 1× deposit turnover required before your first withdrawal. (One term to note: daily cash drops expire 12 hours after they unlock if you do not claim them.) As we argued in our bonus reality check, a small, clean, low-friction offer can be worth far more than a giant one buried in restrictions — and Cloudbet’s is a good example of the former.
Games and support
The game library is broad without being the headline act: aggregated sources put it at roughly 2,600–3,100 titles (about 2,400 slots, 300 table games and 200 live tables) from a wide provider set including Pragmatic Play, Play’n GO, NetEnt, Red Tiger, Hacksaw Gaming, Nolimit City, Relax, Big Time Gaming, BGaming and Betsoft, with live casino from Evolution, Ezugi and Playtech — hence a Game Selection of 8.0. Support is a relative strength: aggregated reports describe 24/7 live chat answering in roughly one to five minutes and email replies within hours, generally well-reviewed, which lands Customer Support at 8.0.
How it compares to BitStarz
It is worth being direct, because the two invite comparison. On bonus value and crypto breadth, Cloudbet clearly beats BitStarz: a zero-wagering package versus BitStarz’s 40× headline, and 40+ coins versus a smaller (if still broad) line-up. If those were the only factors, Cloudbet would win. But the verification-hold pattern on big wins drags down the two most important sub-scores — Licensing & Safety and Payout Speed, together 45% of the total — and that is why Cloudbet’s overall 7.7 lands just below BitStarz’s 8.0. Different strengths, and one decisive weakness. See our BitStarz review for the other side of that comparison.
How we scored Cloudbet
The overall Jackpot Score of 7.7 is the weighted average of the six sub-scores above, using the fixed weights published on our review methodology page. The score is an independent editorial assessment; it is never influenced by commercial relationships. And it bears repeating: a high Jackpot Score is not an endorsement to gamble. Gambling carries a real risk of losing money, the house edge always applies, and no operator — however broad its crypto support — changes that. Read the withdrawal and verification terms before you deposit, only wager what you can afford to lose, you must be 18 or older, and if it stops being fun, free and confidential help is on our Responsible Gambling hub.
Sources
Official (verified by us): cloudbet.com/en/about-us/license, /en/help/terms, /en/lp/cryptocurrencies. Aggregated third-party reports (attributed, not independently tested by us) for withdrawal speed, game counts, support and reputation: trustpilot.com and cryptoslate.com. Licence status was checked against the operator’s own published licence page and should be re-confirmed on the Curaçao Gaming Authority register before you rely on it.
Deposits & withdrawals
- Accepted crypto
- 40+ coins, multi-chain (BTC, ETH, USDT, USDC, SOL…)
- Method
- On-chain crypto
- Payout speed
- Instant–30 min routine; holds on big wins
- KYC
- May be required, especially on large withdrawals
Payout speed is the operator’s stated policy — real crypto withdrawal time also depends on the operator’s internal approval and any KYC checks, not just the blockchain. Where we haven’t run our own deposit-to-cashout test, this is not an independently verified time; we never publish a payout time we didn’t record.
Games & software
Bonuses & promotions
Advertising disclosure: we may earn a commission if you sign up through links on this page. It never changes our scores or what we publish — see our affiliate disclosure.
- Wagering
- 0x (1x deposit turnover before first withdrawal)
Crypto gambling isn't legal everywhere and offers vary by country. Availability and eligibility depend on your jurisdiction — always check local law and the operator's terms before depositing.
Frequently asked questions
Is Cloudbet legit and safe?
Cloudbet holds a verifiable Curacao Gaming Authority licence (OGL/2024/328/0599, operator Halcyon Super Holdings B.V.) and has run since 2013, so it is not a fly-by-night. But 'safe' needs the honest caveat: there is a well-documented, recurring pattern of verification holds on large withdrawals, with funds reportedly held for weeks to months. Routine play and small cashouts are widely reported as smooth; the risk concentrates on big wins. That balance is what our 7.7 Jackpot Score reflects - not a guarantee.
How fast are Cloudbet withdrawals?
For routine amounts, aggregated reports (which we have not tested) describe fast crypto cashouts - often near-instant on SOL/USDC/USDT, ~90% under two minutes, with ETH slower. The important asterisk: large or unusual wins can trigger a verification hold that stretches from weeks to months. Speed on ordinary withdrawals is a strength; reliability on big wins is the documented weakness.
What is the Cloudbet welcome bonus?
A welcome package worth up to $2,500 with zero wagering - delivered over 30 days as 10% rakeback, daily cash drops (which expire 12 hours after they unlock if unclaimed) and a Cash Vault that unlocks at day 30, with only a 1x deposit turnover before your first withdrawal. It is one of the more genuinely player-friendly structures we have documented, which is why its Bonus Value scores 8.5.
What cryptocurrencies does Cloudbet accept?
More than 40, across multiple chains - BTC, ETH, USDT, USDC, SOL, XRP, TRX, TON, HBAR, ADA, DOGE, LTC, BCH and others - with no conversion fees. One thing to watch: bridged or wrapped variants such as USDC.e and USDT.e are not supported, so send the native asset on the correct chain.
Is Cloudbet better than BitStarz?
It depends on what you weight. Cloudbet clearly beats BitStarz on bonus value (zero wagering vs a 40x headline) and on crypto breadth (40+ coins). But its documented verification-hold pattern on big wins caps its Licensing & Safety and Payout Speed sub-scores, which is why its overall 7.7 sits just below BitStarz's 8.0. See our BitStarz review for the direct comparison.
Does a high Jackpot Score mean I should play at Cloudbet?
No. A Jackpot Score is an independent research assessment of an operator, not an endorsement to gamble. Gambling carries a real risk of loss, and no score changes the house edge. Only play what you can afford to lose, read the withdrawal and verification terms before depositing, and see our Responsible Gambling hub if it stops being fun.
Our verdict on Cloudbet
Cloudbet beats BitStarz on bonus value (up to $2,500, zero wagering) and crypto breadth (40+ coins) - but a well-documented pattern of verification holds on big-win payouts caps its trust and lands it just below. Research-based Jackpot Score 7.7/10.
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